Kenya Airways Wheelchair Assistance is a dedicated service that ensures passengers with limited mobility experience a safe, dignified, and stress-free journey. The airline is committed to making air travel accessible, offering personalized assistance from booking through to arrival. At the ticketing stage, passengers can request Wheelchair Assistance online, through the call center, or via a travel agent. To ensure smooth coordination, the request should be made at least 48 hours before the flight. The airline records the assistance requirement in the booking for seamless support throughout the journey. During check-in, passengers are guided through the entire process by trained staff. Kenya Airways offers priority check-in counters and support with document handling, airport navigation, and security procedures, ensuring that mobility limitations do not interfere with travel comfort. Baggage assistance is also provided, including help with checking in luggage and managing carry-on items.